Now Hiring

Remote Social Work Care Coordinator

Support members with social and behavioral health needs — social determinants of health, community resource coordination, and psychosocial support from home.

$26–$45 / hour 100% Remote Full-Time / Part-Time Multiple U.S. States

Job Overview

Virelia Health connects social workers with opportunities across social work care coordination, social determinants of health, and community resource coordination.

We are seeking qualified Social Work Care Coordinators for remote opportunities supporting health plans, accountable care organizations (ACOs), value-based care groups, and social work care coordination programs.

A Remote Social Work Care Coordinator supports members with social and behavioral health needs — social determinants of health, community resource coordination, and psychosocial support. Working alongside the member's care team, the social work care coordinator helps members address social barriers to health, access community resources, and achieve their health goals.

This is a social work care coordination role. It's distinct from clinical care management — social work care coordination focuses on social determinants of health and psychosocial support rather than clinical care planning. It's also distinct from complex care — social work care coordination supports members whose primary barriers are social rather than clinical. The role combines psychosocial assessment, social needs screening, community resource coordination, and member advocacy.

This position is well-suited to an LCSW, LMSW, LICSW, or social work care coordination professional with social determinants of health, community resource coordination, or behavioral health support experience who enjoys helping members address social barriers to health.

The specific social work care coordination program, member population, technology platform, and scope of responsibilities will depend on the employer and assignment.

This opportunity may be suitable for professionals searching for remote social work care coordinator jobs, social work care manager, work-from-home social work coordinator, remote SDOH coordinator, or community resource coordinator roles.

Structured Social Work Coordination with Predictable Hours

Social work care coordination programs operate on scheduled member outreach and resource coordination cadences — typically during weekday business hours, with some programs offering early morning or evening coverage for members who need it. There are no 12-hour hospital shifts, no overnight rotations, and minimal on-call. Many programs offer flexible 8- or 10-hour blocks, and some social work care coordinators work 4-day compressed weeks. We offer both full-time and part-time positions. Discuss your preferred schedule during your interview.

What You'll Do

As a Remote Social Work Care Coordinator, you may support members across the full social work care coordination lifecycle.

  • Complete psychosocial assessments — social, emotional, and behavioral needs.
  • Screen for social determinants of health — food, housing, transportation, and social support.
  • Develop individualized social work care plans in collaboration with members, caregivers, and the care team.
  • Coordinate community resources — food assistance, housing support, transportation, and utility assistance.
  • Support members with behavioral health needs — coordination with behavioral health providers and support for mental health goals.
  • Advocate for members with health plans, providers, and community agencies.
  • Engage members in social work care coordination using motivational interviewing and trauma-informed approaches.
  • Support members in crisis — connecting them with crisis resources and safety planning support.
  • Document all member contacts accurately in the social work care coordination platform.
  • Coordinate with the member's care team — PCP, specialists, behavioral health, and community resources.
  • Identify members with unmet social needs and escalate to the appropriate clinical or social services team.
  • Support members through transitions — hospitalizations, housing changes, and life events.
  • Follow emergency escalation protocols for members reporting safety concerns or acute behavioral health needs.
  • Participate in interdisciplinary care team meetings and social work case reviews.
  • Protect member privacy and maintain HIPAA compliance across all social work activities.

Social Work Care Coordination Focus

Social work care coordination programs support members whose health is significantly affected by social factors — food insecurity, housing instability, transportation barriers, social isolation, and behavioral health needs. Social work care coordinators are the members' advocates and guides to community resources and social support.

Depending on the program, social work care coordination may focus on:

Food insecurity
Housing support
Transportation support
Behavioral health support
Social support
Community resource coordination

The social work care coordinator's role is to assess social and behavioral needs, coordinate community resources, advocate for members, and document all interactions. Clinical decisions, medication changes, and diagnostic decisions belong to the member's treating providers; the social work care coordinator supports the member's social and behavioral health needs and coordinates with the care team.

This structure keeps the role focused on psychosocial assessment, social needs screening, community resource coordination, documentation, and appropriate escalation.

Social Determinants & Community Resource Coordination

Social work care coordination success depends on strong community resource coordination — helping members access the resources that address social barriers to health.

You may support social determinants and community resource coordination by:

  • Screening members for social needs — food, housing, transportation, utilities, and social support.
  • Connecting members with food assistance programs — SNAP, WIC, food banks, and meal delivery.
  • Supporting members with housing needs — housing assistance programs, shelters, and housing navigation.
  • Connecting members with transportation resources — medical transportation, public transit, and ride programs.
  • Supporting members with utility assistance — LIHEAP, utility hardship programs, and payment plans.
  • Connecting members with behavioral health providers and support groups.
  • Advocating for members with health plans, providers, and community agencies.
  • Supporting members in applying for benefits — Medicaid, SSI, and other assistance programs.
  • Coordinating with community-based organizations and social service agencies.
  • Following up consistently on resource connections and member concerns.

Clear communication, member empathy, and rigorous resource coordination are essential — social work care coordinators are the members' advocates and guides to community support.

Social Work Care Coordination Workflow

A Remote Social Work Care Coordinator may follow a structured workflow across each member's social work care coordination journey.

Depending on the employer's protocols, you may:

Identify Member Complete Psychosocial Assessment Screen Social Needs Develop Care Plan Coordinate Resources Advocate & Support Escalate If Needed

Member Safety & Crisis Escalation

If a member reports acute clinical symptoms, behavioral health crisis, safety concerns, or other urgent needs during any interaction, the social work care coordinator must follow the employer's crisis escalation protocol immediately — including directing the member to call 911, contact the 988 Suicide & Crisis Lifeline, or seek emergency care as appropriate.

Required Qualifications

  • Active LCSW, LMSW, LICSW, or relevant social work credential in good standing in the state(s) required by the employer, or comparable social work care coordination experience.
  • Previous experience in social work care coordination, social determinants of health, or community resource coordination.
  • Strong psychosocial assessment, member engagement, and resource navigation skills.
  • Comfortable with care management platforms and virtual member outreach.
  • Strong documentation and time-management skills.
  • Ability to recognize situations requiring clinical or crisis escalation.
  • Ability to work independently in a remote environment.
  • Ability to maintain confidentiality and HIPAA compliance.
  • Reliable internet and a private workspace suitable for confidential member conversations.

Preferred Qualifications

Experience or certification in any of the following may be beneficial:

LCSW / LMSW / LICSW
Certified Case Manager (CCM)
Social determinants of health
Housing navigation
Food insecurity programs
Behavioral health support
Motivational interviewing
Trauma-informed care
Health plan or ACO experience
Remote social work coordination

Skills & Competencies

Social Work Skills

Psychosocial Assessment
Social Needs Screening
Social Work Care Planning
Community Resource Coordination
Member Advocacy
Behavioral Health Support
Crisis Escalation
Member Safety Awareness

Member Engagement & Communication

Motivational Interviewing
Member Engagement
Active Listening
Empathy & Compassion
Trauma-Informed Care
Problem Solving
Family/Caregiver Engagement
Social Needs Support

Digital Health & Technology

Care Management Platforms
EHR / EMR
Telehealth Platforms
Telephony Systems
Patient Portals
Clinical Documentation
Secure Messaging
HIPAA Compliance

A Typical Day

A typical day may begin by reviewing your social work care coordination member panel — checking who is due for a scheduled check-in, who has recent social needs, and who has missed recent outreach.

You'll connect with members by phone or video to complete psychosocial assessments, screen for social needs, and support members in accessing community resources.

Between member calls, you'll coordinate with community agencies, advocate for members with health plans and providers, and document each contact accurately.

You'll participate in interdisciplinary care team meetings, escalate members with unmet social needs or safety concerns, and follow up on members who haven't been reached.

The role combines psychosocial assessment, social needs screening, community resource coordination, member advocacy, documentation, and appropriate escalation.

Unlike clinical care management, which focuses on clinical care planning, social work care coordination focuses on social determinants of health and psychosocial support — you're the member's advocate and guide to community support.

Remote Work Environment

This position is designed for remote social work care coordination.

Depending on the employer, you may work with:

Care management platforms
EHR / EMR
Telehealth platforms
Telephony systems
Patient portals
Secure messaging

Candidates should have a stable internet connection, a private workspace suitable for confidential member conversations, and comfort with multiple care management and clinical systems.

Licensure & State Eligibility

Remote social work care coordinator roles are currently in highest demand in states with strong value-based care adoption, health plan social work programs, and social determinants of health initiatives:

Top-demand states: California, Texas, Florida, New York, Pennsylvania, Ohio, Illinois, Michigan, Georgia, North Carolina, Arizona, Colorado.

Strong secondary markets: Alabama, Connecticut, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, Tennessee, Virginia, Washington, Wisconsin.

Licensure requirements vary by employer. Most social work care coordinator roles require an active LCSW, LMSW, or LICSW in the state(s) where members reside. Some employers support multi-state licensure. Others accept relevant social work care coordination experience without a clinical license. Always confirm the specific requirements with the employer before applying.

Want to know which states accept remote healthcare roles? Read our remote healthcare licensure guide.

Compensation & Benefits

This position offers $26–$45 per hour, based on licensure (LCSW vs. LMSW vs. non-clinical), experience, geographic location, credentials, and assignment requirements. Remote social work care coordination roles typically offer predictable weekday schedules with structured member outreach and resource coordination rhythms.

Benefits are assignment-specific and may vary depending on whether the opportunity is full-time, part-time, contract, or direct hire. Depending on the employer, benefits may include:

Medical insurance
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Professional development
Continuing education support
Employee assistance programs
Flexible scheduling
Remote-work arrangements

Why Consider Remote Social Work Care Coordination?

Social work care coordination is a growing area of healthcare — driven by value-based care expansion, health plan investment in social determinants of health programs, and the recognition that addressing social needs improves health outcomes.

Many social workers find social work care coordination roles appealing because they offer:

  • Meaningful member impact — you're helping members address social barriers to health and access community resources.
  • Predictable weekday schedule — steady member outreach and resource coordination rhythms without hospital shift work.
  • Social work career pathway — experience translates into social work leadership, SDOH program management, and value-based care roles.
  • No physical demands — no bedside care, no 12-hour shifts, no overnight coverage.
  • Growing employer demand — health plans, ACOs, value-based care groups, and social services agencies are all hiring remote social work care coordinators.

It may be particularly suitable for LCSWs, LMSWs, and social work professionals who enjoy supporting members in addressing social barriers to health in a technology-enabled environment.

Ready to Join Our Team?

Whether you want full-time stability or part-time flexibility, we have a place for you. Click below to fill out your application and let us know your preferred schedule.

Questions? Contact: hr@virelia-health.com

Remote Work Setup

Remote Work Equipment for This Role

A practical home-office setup for scheduling, coordination, patient support, communications, and administrative healthcare work.

Core equipment

Computer or laptopA reliable business-class computer for EHRs, scheduling systems, email, documents, and web applications.
USB headset with microphoneRecommended for calls, patient communication, meetings, and contact-center work.
Reliable high-speed internetStable connectivity is important for cloud applications, calls, video meetings, and secure systems.
UPS or battery backupHelps keep the computer and network equipment running during short power interruptions.

Recommended additions

External monitorUseful when working with EHRs, scheduling calendars, documents, or several applications at once.
WebcamUseful for video meetings and roles that include virtual patient or team interactions.
SmartphoneCommonly used for multi-factor authentication and work communication.
Dedicated desk and comfortable chairProvides a stable workspace for a full remote workday.
Important: A private, quiet workspace is recommended. Any employer-specific hardware, VPN equipment, or security tools should be supplied or specified by the employer.

Why Choose Virelia Health for Social Work Care Coordination Roles?

We match social work talent with the SDOH programs that need them most.

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Meaningful Member Impact

You're helping members address social barriers to health and access community resources.

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Steady Weekday Rhythm

Predictable member outreach and resource coordination rhythms — no 12-hour hospital shifts, no overnight rotations.

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Social Work Employer Network

We work with health plans, ACOs, value-based care groups, and social services agencies nationwide.

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Pathway to Social Work Leadership

Remote social work care coordination experience opens doors into social work leadership, SDOH program management, and value-based care roles.

Our Hiring Process for Social Work Care Coordinators

1

Apply Online

Submit your application and highlight any social work care coordination, SDOH, or community resource experience.

2

Clinical & Engagement Screening

We review your psychosocial assessment approach, member engagement style, and resource coordination skills.

3

Employer Interview

Meet the social work team and learn about the member population, community resources, and platform.

4

Platform Training & Go-Live

Complete social work platform training and begin member outreach with full support.

Find Your Perfect Fit

Full-time career or part-time side gig? You decide. Apply now and tell us what schedule works for you.

Chat with us!