Remote Chronic Care Coordinator

Job Overview

Virelia Health connects healthcare professionals with opportunities across chronic care management, chronic condition support, and self-management education.

We are seeking qualified Chronic Care Coordinators for remote opportunities supporting health plans, accountable care organizations (ACOs), value-based care groups, and chronic care programs.

A Remote Chronic Care Coordinator supports members living with chronic conditions — chronic care planning, self-management education, and ongoing condition support. Working alongside the member's care team, the chronic care coordinator helps members with conditions like diabetes, hypertension, COPD, heart failure, and asthma understand their condition, build self-management skills, and achieve their health goals.

This is a chronic care role. It's distinct from general care management — chronic care focuses specifically on ongoing chronic condition support and self-management education. It's also distinct from complex care — chronic care typically supports members with one or two well-managed chronic conditions, while complex care supports members with multiple complex conditions and intensive needs. The role combines chronic condition assessment, self-management education, ongoing member support, and coordination with the care team.

This position is well-suited to an RN, LPN/LVN, or health coach with chronic care, condition management, or patient education experience who enjoys supporting members in building self-management skills.

The specific chronic care program, condition focus, technology platform, and scope of responsibilities will depend on the employer and assignment.

This opportunity may be suitable for professionals searching for remote chronic care coordinator jobs, chronic condition care coordinator, work-from-home chronic care manager, remote diabetes care coordinator, or chronic disease management specialist roles.

What You'll Do

As a Remote Chronic Care Coordinator, you may support members across the full chronic care journey.

• Complete chronic care assessments — clinical, functional, and self-management needs.
• Develop individualized chronic care plans in collaboration with members, caregivers, and the care team.
• Provide self-management education for conditions like diabetes, hypertension, COPD, heart failure, and asthma.
• Support members in monitoring their condition — blood sugar, blood pressure, symptoms, and weight.
• Support members in understanding their medications and adherence.
• Reinforce provider care plans and clinical instructions.
• Engage members in chronic care using motivational interviewing and member-centered approaches.
• Support members in setting and achieving condition management goals.
• Monitor member progress toward chronic care plan goals and adjust support as needed.
• Document all member contacts accurately in the chronic care platform.
• Coordinate with the member's care team — PCP, specialists, pharmacists, and community resources.
• Identify members with rising risk or unmet needs and escalate to the appropriate clinical team.
• Connect members with community resources for social needs — food, transportation, and support groups.
• Follow emergency escalation protocols for members reporting acute clinical symptoms.
• Participate in chronic care team meetings and case reviews.
• Protect member privacy and maintain HIPAA compliance across all chronic care activities.

Chronic Care Focus

Chronic care programs support members living with ongoing conditions by providing education, self-management support, and coordination with the care team. Chronic care coordinators help members build the skills and confidence to manage their condition day to day.

Depending on the program, chronic care may focus on:

The chronic care coordinator's role is to assess chronic care needs, support self-management, reinforce provider care plans, and document all interactions. Clinical decisions, medication changes, and diagnostic decisions belong to the member's treating providers; the chronic care coordinator supports the member's condition management and coordinates with the care team.

This structure keeps the role focused on chronic condition assessment, self-management education, member support, documentation, and appropriate escalation.

Self-Management Education & Member Support

Chronic care success depends on strong self-management education — helping members understand their condition and build the skills to manage it day to day.

You may support self-management education by:

• Teaching members about their condition in plain language.
• Supporting members in monitoring their condition — blood sugar, blood pressure, symptoms, and weight.
• Supporting members in understanding their medications and adherence.
• Teaching members to recognize warning signs and when to seek care.
• Supporting members in making healthy lifestyle changes — nutrition, activity, and smoking cessation.
• Supporting members in setting realistic condition management goals.
• Reinforcing provider care plans and clinical instructions.
• Connecting members with community resources — support groups, education programs, and social services.
• Following up consistently on condition management and member concerns.

Clear communication, member empathy, and patient education skills are essential — chronic care coordinators are the members' guide to managing their condition day to day.

Chronic Care Workflow

A Remote Chronic Care Coordinator may follow a structured workflow across each member's chronic care journey.

Depending on the employer's protocols, you may:

Required Qualifications

• Active RN, LPN/LVN, or relevant clinical credential in good standing in the state(s) required by the employer, or comparable chronic care experience.
• Previous experience in chronic care management, chronic condition support, or patient education.
• Strong assessment, member engagement, and self-management education skills.
• Comfortable with chronic care platforms and virtual member outreach.
• Strong documentation and time-management skills.
• Ability to recognize situations requiring clinical escalation.
• Ability to work independently in a remote environment.
• Ability to maintain confidentiality and HIPAA compliance.
• Reliable internet and a private workspace suitable for confidential member conversations.

Preferred Qualifications

Experience or certification in any of the following may be beneficial:

Skills & Competencies

Chronic Care Skills

Member Engagement & Communication

Digital Health & Technology

A Typical Day

A typical day may begin by reviewing your chronic care member panel — checking who is due for a scheduled check-in, who has recent changes in condition, and who has missed recent outreach.

You'll connect with members by phone or video to complete assessments, check in on condition management, and provide education and support for their chronic conditions.

Between member calls, you'll reinforce provider care plans, coordinate with the care team, and document each contact accurately.

You'll participate in chronic care team meetings, escalate members with rising risk or unmet needs, and follow up on members who haven't been reached.

The role combines chronic condition assessment, self-management education, member support, documentation, and appropriate escalation.

Unlike complex care, which supports members with multiple complex conditions and intensive needs, chronic care supports members with one or two well-managed chronic conditions — you're the member's guide to managing their condition day to day.

Remote Work Environment

This position is designed for remote chronic care coordination.

Depending on the employer, you may work with:

Candidates should have a stable internet connection, a private workspace suitable for confidential member conversations, and comfort with multiple care management and clinical systems.

Licensure & State Eligibility

Remote chronic care coordinator roles are currently in highest demand in states with strong value-based care adoption, health plan chronic care programs, and condition management initiatives:

Top-demand states: California, Texas, Florida, New York, Pennsylvania, Ohio, Illinois, Michigan, Georgia, North Carolina, Arizona, Colorado.

Strong secondary markets: Alabama, Connecticut, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, Tennessee, Virginia, Washington, Wisconsin.

Licensure requirements vary by employer. Some chronic care coordinator roles require an active RN or LPN/LVN license in the state(s) where members reside. Others accept relevant chronic care or health coaching experience without a clinical license. Always confirm the specific requirements with the employer before applying.

Want to know which states accept remote healthcare roles? Read our remote healthcare licensure guide.

Compensation & Benefits

This position offers $24–$40 per hour, based on licensure (RN vs. LPN vs. non-clinical), experience, geographic location, credentials, and assignment requirements. Remote chronic care roles typically offer predictable weekday schedules with structured member outreach and condition support rhythms.

Benefits are assignment-specific and may vary depending on whether the opportunity is full-time, part-time, contract, or direct hire. Depending on the employer, benefits may include:

Why Consider Remote Chronic Care Coordination?

Chronic care is a growing area of healthcare — driven by value-based care expansion, health plan investment in condition management programs, and the recognition that supporting members with chronic conditions improves outcomes and reduces avoidable utilization.

Many coordinators find chronic care roles appealing because they offer:

• Meaningful member impact — you're helping members build the skills to manage their condition day to day.
• Predictable weekday schedule — steady member outreach and condition support rhythms without hospital shift work.
• Chronic care career pathway — experience translates into chronic care leadership, condition management, and value-based care roles.
• No physical demands — no bedside care, no 12-hour shifts, no overnight coverage.
• Growing employer demand — health plans, ACOs, value-based care groups, and chronic care companies are all hiring remote chronic care coordinators.

It may be particularly suitable for RNs, LPNs, and health coaches who enjoy supporting members in building self-management skills in a technology-enabled environment.