Remote Care Manager (RN/LPN)

Job Overview

Virelia Health connects nurses with opportunities across care management, value-based care programs, and remote member support.

We are seeking qualified Care Managers (RN/LPN) for remote opportunities supporting health plans, accountable care organizations (ACOs), value-based care groups, and care management programs.

A Remote Care Manager supports members with chronic and complex conditions through assessment, care plan development, care coordination, and ongoing support. Working alongside the member's care team, the care manager helps members understand their conditions, navigate the healthcare system, and achieve their health goals — all from a remote work environment.

This is a member-facing care management role. It's distinct from population health data coordination — care management focuses on individual member assessment and care planning rather than population-level data tracking. It's also distinct from LPN administrative roles — care management is member-facing and clinically oriented rather than process-focused. The role combines clinical assessment, care planning, member engagement, and interdisciplinary coordination.

This position is well-suited to an RN or LPN/LVN with care management, chronic condition management, transitions of care, or managed care experience who enjoys direct member engagement and care planning.

The specific care management program, member population, technology platform, and scope of responsibilities will depend on the employer and assignment.

This opportunity may be suitable for professionals searching for remote care manager jobs, RN care manager work from home, remote LPN care manager, work-from-home care coordinator, or remote chronic care manager roles.

What You'll Do

As a Remote Care Manager, you may support members across the full care management lifecycle.

• Complete comprehensive member assessments by phone or video — clinical, functional, and social needs.
• Develop individualized care plans in collaboration with members, caregivers, and the care team.
• Coordinate care across providers, specialists, and community resources.
• Support members with chronic conditions — education, self-management support, and goal setting.
• Support transitions of care — post-discharge follow-up, medication reconciliation support, and follow-up appointment coordination.
• Engage members in care management using motivational interviewing and member-centered approaches.
• Monitor member progress toward care plan goals and adjust plans as needed.
• Document all member contacts accurately in the care management platform.
• Coordinate with the member's care team — PCP, specialists, pharmacists, and community resources.
• Identify members with rising risk or unmet needs and escalate to the appropriate clinical team.
• Support members in understanding their medications, conditions, and care instructions.
• Connect members with community resources for social needs — food, transportation, housing, and behavioral health.
• Follow emergency escalation protocols for members reporting urgent clinical symptoms.
• Participate in interdisciplinary care team meetings and case reviews.
• Protect member privacy and maintain HIPAA compliance across all care management activities.

Care Management Focus

Care management programs support members with chronic and complex conditions by providing ongoing assessment, care planning, coordination, and member support. Care managers are the members' guide through the healthcare system — helping them understand their conditions, access the right care, and achieve their health goals.

Depending on the program, care management may focus on:

The care manager's role is to assess member needs, develop care plans, coordinate care, support member self-management, and document all interactions. Clinical decisions, medication changes, and diagnostic decisions belong to the member's treating providers; the care manager supports the member's care plan and coordinates with the care team.

This structure keeps the role focused on member assessment, care planning, care coordination, documentation, and appropriate escalation.

Member Engagement & Care Planning

Care management success depends on strong member engagement — building trust, understanding member goals, and supporting members in making progress toward better health.

You may support member engagement by:

• Building trusting relationships with members through regular outreach and follow-up.
• Using motivational interviewing to understand member goals, barriers, and readiness for change.
• Developing care plans that reflect member priorities — not just clinical targets.
• Supporting members in understanding their conditions in plain language.
• Helping members navigate the healthcare system — appointments, referrals, and resources.
• Supporting members in medication understanding and adherence.
• Coordinating with caregivers and family members when appropriate.
• Connecting members with community resources for social needs.
• Following up consistently on care plan goals and member concerns.

Active listening, member empathy, and clear communication are essential — care managers are the members' guide and advocate through the healthcare system.

Care Management Workflow

A Remote Care Manager may follow a structured workflow across each member's care management journey.

Depending on the employer's protocols, you may:

Required Qualifications

• Active RN or LPN/LVN license in good standing in the state(s) required by the employer.
• Previous clinical experience in care management, chronic condition management, transitions of care, or managed care.
• Strong assessment, care planning, and member engagement skills.
• Comfortable with care management platforms, documentation systems, and virtual member outreach.
• Strong documentation and time-management skills.
• Ability to recognize situations requiring clinical escalation.
• Ability to work independently in a remote environment.
• Ability to maintain confidentiality and HIPAA compliance.
• Reliable internet and a private workspace suitable for confidential member conversations.

Preferred Qualifications

Experience or certification in any of the following may be beneficial:

Skills & Competencies

Clinical Care Management Skills

Member Engagement & Communication

Digital Health & Technology

A Typical Day

A typical day may begin by reviewing your assigned member panel — checking who is due for a scheduled check-in, who has recent changes in condition, and who has missed recent outreach.

You'll connect with members by phone or video to complete assessments, check in on care plan progress, and support members with their conditions and concerns.

Between member calls, you'll coordinate with providers, specialists, and community resources, update care plans, and document each member contact accurately.

You'll participate in interdisciplinary care team meetings, escalate members with rising risk or unmet needs, and follow up on members who haven't been reached.

The role combines member assessment, care planning, care coordination, member engagement, documentation, and appropriate escalation.

Unlike population health data coordination, which focuses on population-level data tracking, care management focuses on individual member relationships and care planning — you're the member's guide and advocate through the healthcare system.

Remote Work Environment

This position is designed for remote care management delivery.

Depending on the employer, you may work with:

Candidates should have a stable internet connection, a private workspace suitable for confidential member conversations, and comfort with multiple care management and clinical systems.

Licensure & State Eligibility

Remote care manager roles are currently in highest demand in states with strong value-based care adoption, health plan care management programs, and ACO investment:

Top-demand states: California, Texas, Florida, New York, Pennsylvania, Ohio, Illinois, Michigan, Georgia, North Carolina, Arizona, Colorado.

Strong secondary markets: Alabama, Connecticut, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, Tennessee, Virginia, Washington, Wisconsin.

Licensure requirements vary by employer. Most remote care manager roles require an active RN or LPN/LVN license in the state(s) where members reside. Some employers support multi-state licensure or compact privileges. Always confirm the specific licensure requirements with the employer before applying.

Want to know which states accept remote healthcare roles? Read our remote healthcare licensure guide.

Compensation & Benefits

This position offers $28–$48 per hour, based on licensure (RN vs. LPN), experience, geographic location, credentials, and assignment requirements. Remote care manager roles typically offer predictable weekday schedules with structured member outreach and follow-up rhythms.

Benefits are assignment-specific and may vary depending on whether the opportunity is full-time, part-time, contract, or direct hire. Depending on the employer, benefits may include:

Why Consider Remote Care Management?

Remote care management is a growing area of nursing — driven by value-based care expansion, health plan investment in care management programs, and the recognition that ongoing member support improves outcomes and reduces avoidable utilization.

Many nurses find remote care management roles appealing because they offer:

• Meaningful member relationships — you're building ongoing relationships with members and supporting them toward better health.
• Predictable weekday schedule — steady member outreach and follow-up rhythms without hospital shift work.
• Care management career pathway — experience translates into care management leadership, complex care, and value-based care roles.
• No physical demands — no bedside care, no 12-hour shifts, no overnight coverage.
• Growing employer demand — health plans, ACOs, value-based care groups, and care management companies are all hiring remote care managers.

It may be particularly suitable for RNs and LPNs who enjoy direct member engagement, care planning, and ongoing member support in a technology-enabled environment.