Guide patients through the healthcare system — removing barriers to care, supporting appointment navigation, and helping patients access timely screening, diagnosis, and treatment from home.
Virelia Health connects healthcare professionals with opportunities across patient navigation, healthcare navigation, and barrier removal.
We are seeking qualified Patient Navigators for remote opportunities supporting health plans, accountable care organizations (ACOs), value-based care groups, hospital systems, and patient navigation programs.
A Remote Patient Navigator guides patients through the healthcare system — removing barriers to care, supporting appointment navigation, and helping patients access timely screening, diagnosis, and treatment. Working alongside the patient's care team, the patient navigator helps patients overcome logistical, financial, cultural, and emotional barriers to care.
This is a patient navigation role. It's distinct from care coordination — patient navigation focuses on guiding patients through the healthcare system and removing barriers to care rather than coordinating providers. It's also distinct from community health work — patient navigation is often tied to specific health conditions or screening programs (e.g., cancer navigation, chronic disease navigation). The role combines barrier assessment, appointment navigation, resource connection, and patient education.
This position is well-suited to a patient navigator, medical office coordinator, or community health worker with healthcare navigation, barrier removal, or patient support experience who enjoys helping patients access timely care.
The specific navigation program, patient population, condition focus, and scope of responsibilities will depend on the employer and assignment.
This opportunity may be suitable for professionals searching for remote patient navigator jobs, healthcare navigator work from home, remote oncology navigator, remote patient navigation specialist, or remote health system navigator roles.
Patient navigation programs operate on scheduled patient outreach and navigation cadences — typically during weekday business hours, with some programs offering early morning or evening coverage for patients who need it. There are no 12-hour hospital shifts, no overnight rotations, and minimal on-call. Many programs offer flexible 8- or 10-hour blocks, and some patient navigators work 4-day compressed weeks. We offer both full-time and part-time positions. Discuss your preferred schedule during your interview.
As a Remote Patient Navigator, you may support patients across the full navigation journey.
Patient navigation programs help patients overcome barriers to timely care — guiding them through the healthcare system from screening through treatment and beyond. Patient navigators are the trusted guides who help patients access care and stay engaged throughout their journey.
Depending on the program, patient navigation may focus on:
The patient navigator's role is to assess barriers, support appointment navigation, connect patients with resources, and document all interactions. Clinical decisions, medication changes, and diagnostic decisions belong to the patient's treating providers; the patient navigator supports the patient's journey through the healthcare system and coordinates with the care team.
This structure keeps the role focused on barrier assessment, appointment navigation, resource connection, documentation, and appropriate escalation.
Patient navigation success depends on strong barrier removal — identifying what's keeping patients from timely care and helping them overcome it.
You may support patients by:
Clear communication, patient empathy, and rigorous follow-up are essential — patient navigators are the trusted guides who help patients access timely care.
A Remote Patient Navigator may follow a structured workflow across each patient's navigation journey.
Depending on the employer's protocols, you may:
If a patient reports acute clinical symptoms, safety concerns, or other urgent needs during any interaction, the patient navigator must follow the employer's clinical escalation protocol immediately — including directing the patient to call 911, contact their provider, or seek emergency care as appropriate.
Experience or certification in any of the following may be beneficial:
A typical day may begin by reviewing your navigation queue — checking which patients are due for outreach, which appointments need confirmation, and which patients need follow-up.
You'll connect with patients by phone or video to assess barriers, support appointment navigation, and help patients understand their diagnosis and next steps.
Between patient calls, you'll coordinate with providers' offices, connect patients with community resources, and document each contact accurately.
You'll participate in navigation team meetings, escalate patients with unmet needs or urgent concerns, and follow up on patients who haven't been reached.
The role combines barrier assessment, appointment navigation, resource connection, patient education, documentation, and appropriate escalation.
Unlike care coordination, which focuses on provider and referral coordination, patient navigation focuses on guiding the patient through the healthcare system — you're the trusted guide who helps patients access timely care.
This position is designed for remote patient navigation.
Depending on the employer, you may work with:
Candidates should have a stable internet connection, a private workspace suitable for confidential patient conversations, and comfort with multiple navigation and clinical systems.
Remote patient navigator roles are currently in highest demand in states with strong patient navigation programs, health system investment in navigation, and screening/treatment access initiatives:
Top-demand states: California, Texas, Florida, New York, Pennsylvania, Ohio, Illinois, Michigan, Georgia, North Carolina, Arizona, Colorado.
Strong secondary markets: Alabama, Connecticut, Indiana, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, Tennessee, Virginia, Washington, Wisconsin.
Credential requirements vary by employer. Some patient navigation teams prefer Patient Navigator certification or CHW credentials. Others accept relevant patient navigation, healthcare navigation, or medical office experience without a formal credential. A clinical license is not required for this role. Always confirm specific requirements with the employer before applying.
Want to know which states accept remote healthcare roles? Read our remote healthcare licensure guide.
This position offers $21–$35 per hour, based on experience, geographic location, patient navigation experience, credentials, and assignment requirements. Remote patient navigator roles typically offer predictable weekday schedules with structured patient outreach and navigation rhythms.
Benefits are assignment-specific and may vary depending on whether the opportunity is full-time, part-time, contract, or direct hire. Depending on the employer, benefits may include:
Patient navigation is a growing area of healthcare — driven by value-based care expansion, health system investment in navigation programs, and the recognition that helping patients overcome barriers to care improves outcomes and reduces disparities.
Many navigators find patient navigation roles appealing because they offer:
It may be particularly suitable for patient navigators, medical office coordinators, and community health workers who enjoy helping patients access timely care in a technology-enabled environment.
Whether you want full-time stability or part-time flexibility, we have a place for you. Click below to fill out your application and let us know your preferred schedule.
Questions? Contact: hr@virelia-health.com
A practical home-office setup for scheduling, coordination, patient support, communications, and administrative healthcare work.
We match patient navigation talent with the programs that need them most.
You're the trusted guide who helps patients access timely screening, diagnosis, and treatment.
Predictable patient outreach and navigation rhythms — no 12-hour hospital shifts, no overnight rotations.
We work with health plans, ACOs, hospital systems, and navigation programs nationwide.
Remote patient navigation experience opens doors into navigation leadership, SDOH program management, and patient access roles.
Submit your application and highlight any patient navigation, healthcare navigation, or barrier removal experience.
We review your barrier assessment approach, patient engagement style, and resource coordination skills.
Meet the navigation team and learn about the patient population, condition focus, and platform.
Complete navigation platform training and begin patient outreach with full support.
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