Remote Telehealth Virtual Assistant

Job Overview

Virelia Health connects Telehealth Virtual Assistants with remote opportunities across telehealth programs and healthcare organizations — telehealth practices, virtual care teams, hybrid practices, and health systems.

We are seeking motivated Remote Telehealth Virtual Assistants for entry-level and early-career opportunities supporting telehealth programs across the United States.

A Remote Telehealth Virtual Assistant supports telehealth scheduling, patient communications, virtual visit coordination, and administrative tasks for telehealth programs. Working within the telehealth team's virtual assistant scope, the Telehealth Virtual Assistant is the detail-driven professional who schedules virtual visits, confirms appointments with patients, supports patients through the telehealth check-in process, coordinates with providers before and after virtual visits, and keeps the telehealth schedule running smoothly.

No prior healthcare experience is required. Paid training is provided. This role is well-suited to candidates who are organized, comfortable with scheduling systems and patient communication, and take pride in keeping a virtual clinic running — including career changers, recent graduates, and first-time remote workers coming from administrative, virtual assistant, medical office, scheduling, or customer service roles.

The specific telehealth program, VA focus, and scope of responsibilities will depend on the employer and assignment.

This opportunity may be suitable for professionals searching for telehealth virtual assistant jobs, remote telehealth admin jobs, work-from-home telehealth scheduling jobs, entry-level healthcare jobs no experience, remote telehealth virtual assistant, or virtual care virtual assistant roles.

What You'll Do

As a Remote Telehealth Virtual Assistant, you may support telehealth programs across a range of virtual assistant tasks.

• Schedule virtual visits — scheduling telehealth appointments for patients.
• Reschedule visits — rescheduling and canceling visits per policy.
• Confirm appointments — confirming upcoming telehealth visits with patients.
• Send appointment reminders — sending reminders via text, email, or portal.
• Support patient check-in — supporting patients through the telehealth check-in process.
• Help patients access visits — helping patients join their telehealth appointments.
• Explain telehealth basics — explaining how telehealth visits work.
• Support patient questions — answering common telehealth questions.
• Route technical issues — routing technical issues to the right team.
• Manage provider schedules — organizing provider telehealth calendars.
• Coordinate with providers — coordinating virtual visit logistics with providers.
• Support visit prep — supporting provider prep for virtual visits.
• Support post-visit follow-up — supporting follow-up tasks after virtual visits.
• Maintain patient records — updating patient records in the telehealth system.
• Update practice systems — updating practice management systems as needed.
• Track visit tasks — tracking open visit tasks and following up to completion.
• Document visit activity — documenting telehealth scheduling and patient communication activity.
• Work across multiple systems — working across telehealth, EHR, and scheduling systems.
• Maintain HIPAA compliance — protecting patient information across all telehealth VA work.
• Meet telehealth VA quality and productivity standards.
• Participate in team meetings, training, and quality improvement.
• Maintain current knowledge of telehealth platforms, scheduling workflows, and virtual care standards.

Telehealth Virtual Assistant Focus

Telehealth virtual assistant support is a growing area of healthcare operations — driven by expanded virtual care adoption, increased demand for telehealth scheduling and patient communications support, and the recognition that dedicated virtual assistants keep telehealth programs running smoothly. Telehealth Virtual Assistants extend virtual care support, reduce administrative burden, and improve the patient virtual care experience.

Depending on the program, telehealth VA work may focus on:

The Telehealth Virtual Assistant's role is to provide VA support within the telehealth program's VA scope — including scheduling, patient communications, check-in support, provider coordination, and administrative support. Clinical decisions, patient care decisions, and clinical judgment remain with clinical leadership; the Telehealth Virtual Assistant supports the telehealth program's administrative workflows and coordinates with clinical teams, front office, and support teams.

This structure keeps the role focused on telehealth scheduling, patient communications, virtual visit coordination, documentation, and telehealth administrative support.

Virtual Telehealth Virtual Assistant Workflow

A Remote Telehealth Virtual Assistant may follow a structured workflow across each virtual clinic day.

Depending on the program's protocols, you may:

Required Qualifications

• No prior healthcare experience required — paid training provided.
• High school diploma or equivalent preferred.
• Strong organizational skills — able to manage virtual visit schedules.
• Strong patient communication skills — comfortable with patient calls and messages.
• Comfort with telehealth platforms, scheduling systems, and communication tools.
• Ability to learn new software and telehealth systems.
• Strong multi-tasking ability — comfortable switching between patients and tasks.
• Ability to work independently in a remote environment.
• Ability to maintain confidentiality and HIPAA compliance.
• Reliable internet and a private workspace suitable for confidential telehealth VA work.

Preferred Qualifications

Experience or background in any of the following may be beneficial — but none are required:

Skills & Competencies

Telehealth & Scheduling Skills

Organization & Multi-Tasking

Digital Tools & Technology

A Typical Day

A typical day may begin by logging into the telehealth platform — reviewing the day's virtual visit schedule, pending appointment requests, and any priority tasks from the previous shift.

You'll review the visit schedule — scanning the day's virtual visits, identifying gaps, and flagging potential conflicts.

You'll confirm and remind patients — reaching out to confirm upcoming telehealth visits and sending reminders via text, email, or portal.

You'll support patient check-in — helping patients join their virtual visits, walking them through the check-in process, and answering common questions about telehealth.

You'll coordinate with the provider — making sure the provider has what they need for the visit and that the schedule runs on time.

You'll handle communications — responding to patient questions, routing technical issues, and coordinating with front office and clinical teams.

You'll support post-visit follow-up — scheduling follow-up visits, sending follow-up communications, and updating patient records.

Between tasks, you'll track open visit tasks, document your VA activity accurately, and update practice management systems as needed.

Throughout the day, you'll work across multiple telehealth, EHR, and scheduling systems, support telehealth program efficiency goals, and maintain HIPAA compliance across all telehealth VA work.

The role combines telehealth scheduling, patient reminders, virtual visit check-in support, patient communications, provider coordination, visit prep support, post-visit follow-up, documentation, and telehealth administrative support.

Unlike clinical roles that require a nursing license or clinical certification, this Telehealth Virtual Assistant role is a true entry-level position — you help telehealth programs deliver a smooth virtual care experience.

Remote Work Environment

This position is designed for remote telehealth VA delivery.

Depending on the employer, you may work with:

Candidates should have a stable internet connection suitable for telehealth platform remote access and video conferencing, a private workspace suitable for confidential patient information and patient calls, and comfort with multiple telehealth and scheduling tools. Some employers provide equipment (including headsets); others require you to supply your own computer. Requirements vary by employer.

Eligibility & Location

Remote Telehealth Virtual Assistant roles are currently in highest demand in states with large telehealth programs, virtual care teams, and health systems:

Top-demand states: Texas, Florida, California, New York, Pennsylvania, Ohio, Illinois, Georgia, North Carolina, Arizona, Tennessee, Michigan.

Strong secondary markets: Colorado, Indiana, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, Virginia, Washington, Wisconsin.

Most remote Telehealth Virtual Assistant roles require U.S. residency and eligibility to work in the United States. Some employers require specific state residency; others hire nationwide. Requirements vary by employer. Always confirm the specific eligibility requirements with the employer before applying.

New to remote healthcare? Read our free career guides — including how to get hired, what to expect, and how to build a remote healthcare career.

Compensation & Benefits

This position offers $16–$24 per hour, based on experience, geographic location, and assignment requirements. Entry-level candidates typically start near the lower end and advance with experience and performance. Remote Telehealth Virtual Assistant roles typically offer scheduled weekday work and structured visit cycles.

Benefits are assignment-specific and may vary depending on whether the opportunity is full-time, part-time, contract, or direct hire. Depending on the employer, benefits may include:

Why Consider Remote Telehealth Virtual Assistant Work?

Telehealth virtual assistant support is expanding rapidly — driven by expanded virtual care adoption, increased demand for telehealth scheduling and patient communications support, and the recognition that dedicated virtual assistants keep telehealth programs running smoothly.

Many Telehealth Virtual Assistants find remote roles appealing because they offer:

• A true entry point into healthcare — no prior experience needed, paid training provided.
• Predictable work schedule — structured weekday work without clinical duties or physical demands.
• Clear career pathway — experience translates into telehealth operations, healthcare operations, and practice management roles.
• Virtual care skill development — telehealth, scheduling, and patient communication skills transfer across healthcare and beyond.
• Growing employer demand — telehealth practices, virtual care teams, hybrid practices, and health systems are all hiring remote telehealth virtual assistants.

It may be particularly suitable for career changers, recent graduates, first-time remote workers, and anyone who wants to start a career in healthcare without needing a clinical license or prior healthcare experience — especially those coming from administrative, virtual assistant, medical office, scheduling, or customer service roles.